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Returns Policy are committed to ensure that our customers receive the best products and services we can.

If you are dissatisfied with a purchase, you may return it within 14 days of receipt, for a refund or exchange.

All goods which have been cut or processed by the purchaser will have been accepted by the purchaser and therefore cannot be returned or exchanged. 

Similarly any claim in respect of faults in the goods supplied, where the claim has not been made within 14 days of receipt, will be dealt with on the basis that the goods have been accepted by the purchaser, and therefore cannot be rejected. No items will be accepted for return after 14 days.

To contact us about a return please email with the detail and nature of the return.

Returns should be sent to;

3 Middle Hall Close


WF15 6ND

Any payment already made will be refunded on receipt of the goods (less any return Shipping Costs, if applicable. This will be no more than that already charged for shipping the order). 

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at